Policies and Terms of Service

Subscription Cancellation Policy

If you choose to purchase a yearly subscription to a Map or Map Bundle, you may cancel that subscription after a period of 30 days from the date of original purchase. Cancelling a subscription prevents it from automatically renewing on the yearly anniversay date of the original purchase. If you cancel a subscription, you will still have the ability to use the map until 365 days from the most recent purchase.

Refund Policy

Under no circumstances is CartoTracks LLC required to provide a refund for the download of digital products such as maps and/or data.

Terms & Conditions

The maps you purchase from CartoTracks are copyrighted by CartoTracks LLC and may not be used commercially.

It is unlawful for you to share, in any way, with any other device, downloaded CartoTracks digital map files. Maps may not be re-sold nor profited from in any way. Each purchased digital map file can only be downloaded the number of times indicated in My Subscriptions; you will need to contact support if you need additional downloads.

All data is provided "as is" without warranty or guarantee. Any and all liability, risk, and/or expense incurred from the use or interpretation of any information contained within CartoTracks LLC's maps is assumed solely by the user. No data contained within CartoTracks LLC's maps constitutes a land survey. All data is approximate and for illustrative purposes only. All rights reserved.

Privacy Policy for CartoTracks "Beta" Android App (Only)

Last Updated: 1/30/2017

This privacy policy governs your use of the software application CartoTracks (“Application”) for mobile devices that was created by CartoTracks, LLC and Ignition Digital, LLC. The Application allows mobile users to download professionally-designed maps and use them as a navigation aid in areas with or without mobile data coverage.

What information does the Application obtain and how is it used?

User Provided Information

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

When you register with us and use the Application, you generally provide (a) your email address; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; and (d) information you enter into our system when using the Application, such as contact information.

We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, a unique instance ID we generate for your mobile device, the IP address of your mobile device, your mobile operating system, and information about the way you use the Application.

Does the Application collect precise real time location information of the device?

When you visit the mobile application, we use GPS technology (or other similar technology) to determine your current location in order to show your position on the map. We do not share your current location with other users or partners.

Do third parties see and/or have access to information obtained by the Application?

Yes. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • if CartoTracks is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

What are my opt-out rights?

You can stop all future collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information indefinitely and may store it in whole or in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at cartotracks [at] gmail.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.


We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at cartotracks [at] gmail.com. We will delete such information from our files within a reasonable time.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop, or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy on our Web site and in the App Stores. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy on our Web site.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at contact [at] cartotracks.com.